Most items are normally delivered within 2-4 days unless stated, Recorded Delivery or UPS Couriers are our preferred methods. Delivery is in 3 main shipping bands with a few exceptions A £2.25, B £4.50, C £7.29, most items fall into A & B with some of our heavier items falling into C, this will be automatically calculated when you enter the checkout stage of your order. * Please be aware of your countries import taxes & duty regulations as we will accept no responsibility for any charges that may be incurred on any items that are shipped from outside your country. This obviously applies to our few items shipped direct from China into the UK or other EU Countries. * NOTE FOR OVERSEAS AND INTERNATIONAL BUYERS OUTSIDE THE UK When completing purchase a shipping amount may not be able to be calculated depending on location, if this is the case you will be informed and a request for a shipping charge will be sent when the exact amount has been calculated. When you place an item in your trolley an indication will be given as to availability: If you exercise your right to cancel your order after the goods have been dispatched, you will be responsible for returning the goods to Angry frog at your own risk and cost, therefore, we strongly recommend you use an insured delivery method such as Royal Mail Special Delivery. All returns are subject to the following conditions, except where the goods are faulty or incorrectly described on the website (see section 2). The goods must be returned with all accessories, packaging, instructions, etc and must be in unused condition.
Digital products can only be accepted if the software is still sealed.
This offer does not apply to film, developing or printing services.
A proof of purchase must be supplied.
You must return any free gifts which came with the product.
We will not refund any items that have been specially made to your individual specification or personalised.
Where we have made a charge for postage, this will be deducted from your refund if the goods have been dispatched to you (except within the first 7 days of receiving the order). 2. Faulty or incorrectly described goods
In the case of faulty or incorrectly described goods please return the goods yourself at your own cost and risk, in this case, we strongly recommend you use secure packaging and an insured delivery method such as Royal Mail Special Delivery. All goods returned as faulty will be checked and if found to have no fault will be returned to you. No refund will be processed until the returned goods have been received back in to our warehouse. We make every effort to ensure that the information on our site is accurate and up to date. We will promptly correct any errors brought to our attention. If you find an error please contact Our Web Team We can accept no responsibility for information or opinions from third-parties, contained within this site, or for the content of links from this site. Product photographs are for illustration only, products may differ from those shown. If in doubt please 'phone or email our Sales team, who will be pleased to advise. Specifications and product descriptions are for guidance only, cannot be guaranteed accurate. Errors and Omissions excepted.
We reserve the right to withdraw any item from sale, at any point prior to dispatch, for whatever reason. Please note we do not debit your card until the order is dispatched, and it is at this point that our contract with you commences. You will be promptly informed if such a situation arises. Please be aware of your countries import taxes & duty regulations as we will accept no responsibility for any charges that may be incurred on any items that are shipped from outside your country. This obviously applies to our few items shipped direct from China into the UK or other EU Countries. |
